FAQ — Shipping, Bulk Orders & Seasoning Tips | Food by AJ

Question 1

How long does shipping take?

Accepted Answer

Orders are processed within 1–2 business days and ship via USPS or UPS. Standard delivery typically takes 3–7 business days depending on your location. You'll receive a tracking number by email once your order ships.

Question 2

Do you ship nationwide?

Accepted Answer

Yes — we ship to all 50 states. Whether you're in Atlanta or Alaska, Coming In Clutch Rub is on its way to you.

Question 3

How much does shipping cost?

Accepted Answer

Shipping rates are calculated at checkout based on your location and order size. We work to keep rates as low as possible so more of your money goes toward the rub.

Question 4

Can I track my order?

Accepted Answer

Absolutely. Once your order ships you'll get a confirmation email with a tracking link. If you don't see it, check your spam folder or reach out to us at foodbychefaj@gmail.com.

Question 5

What if my order arrives damaged?

Accepted Answer

We stand behind every jar we ship. If your order arrives damaged or something is missing, email us at foodbychefaj@gmail.com with a photo and your order number and we'll make it right.

Question 6

Do you offer bulk pricing?

Accepted Answer

Yes. If you're looking to stock up for a big cookout, catering event, or just want to keep your pantry loaded, reach out to us directly at foodbychefaj@gmail.com for bulk pricing options.

Question 7

Can restaurants or food businesses order wholesale?

Accepted Answer

We welcome wholesale partnerships with restaurants, BBQ joints, catering companies, and specialty food retailers. Send us an email at foodbychefaj@gmail.com with your business name, location, and estimated monthly volume and we'll get back to you.

Question 8

Is there a minimum order for wholesale?

Accepted Answer

Minimum order quantities and pricing tiers vary depending on the type of partnership. Contact us and we'll work out something that makes sense for your operation.

Question 9

Can I sell Coming In Clutch Rub in my store?

Accepted Answer

We're open to retail partnerships. If you run a specialty food shop, butcher, or market and want to carry our rub, get in touch at foodbychefaj@gmail.com. We'd love to talk.

Question 10

How much rub should I use?

Accepted Answer

For most cuts, a generous coat on all sides is the move. Don't be shy — this rub is built to penetrate the meat and form a proper bark. A good rule of thumb: if you can still see the meat color clearly, add more.

Question 11

Should I apply the rub in advance or right before cooking?

Accepted Answer

Both work, but for deeper flavor apply the rub at least 1 hour before cooking — or overnight in the fridge for brisket, pork shoulder, and ribs. The salt in the rub draws moisture to the surface and then reabsorbs it, carrying the flavor deep into the meat.

Question 12

What meats work best with Coming In Clutch Rub?

Accepted Answer

It was developed for beef brisket and pork ribs, but it absolutely slaps on pulled pork, chicken thighs, turkey, lamb chops, and even grilled vegetables. If it's going on heat, this rub belongs on it.

Question 13

Can I use it as a finishing seasoning too?

Accepted Answer

Yes — a light dusting right before serving adds a fresh hit of flavor on top of the bark. Works especially well on sliced brisket and pulled pork.

Question 14

Does the rub work for smoking, grilling, and oven cooking?

Accepted Answer

All three. The blend was designed to perform at low-and-slow smoke temps (225–275°F), high-heat grilling, and oven roasting. The spices are balanced so nothing burns bitter at higher temps.

Question 15

How should I store the rub?

Accepted Answer

Keep it in a cool, dry place away from direct sunlight and moisture. Do not shake the jar directly over steaming food — the moisture will clump the rub. Stored properly, it stays fresh for up to 2 years.

Question 16

Is Coming In Clutch Rub gluten-free?

Accepted Answer

Yes — our formula contains no gluten ingredients. However, it is produced in a facility that may handle other products. If you have a severe allergy, please contact us before ordering.

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